Welcome to SmartCloud-y

Welcome, this is the official place for all answers and documentation of the SmartCloud-y offering by Factor-y S.r.l.

In SmartCloud-y we're bringing to you a suite of services to cover your business, collaboration and extended enterprise needs.

For users in a migration path:

Customers looking for a migration path from IBM SmartCloud Notes and IBM Connections Cloud have dedicated documentation describing in detail what to expect, what changes, what you get.

Quick, check out our service plans

If you want to go fast... just checkout our plans and service combinations here. Stay assured we're sharing plenty of details on how the service is composed and about what to expect.

What's in SmartCloud-y (also known as Service description)

SmartCloud-y identity service

You'll find complete details in the full service description

• Our authentication system integrated with all the services
• Manages login, audit and user management processes for the platform
• Provides you with SAML enterprise federation
• Provides seamless Azure AD or Google Suite identity federation (more in the detailed service description)
• Manages seamless migration of your SmartCloud passwords from current SmartCloud / Connections Cloud to SmartCloud-y

HCL Domino Dedicated for Mail & Calendaring (find more details in the full service description)

You'll find complete details in the full service description

• A managed cluster of HCL Domino Servers for all your mailbox (mail and mail in databases)
• Resource & Reservations service
• A storage-pool based strategy that allows you to decide who needs a larger or smaller mailbox
• HCL Traveler providing mobile access for supported devices
• Embedded SmartCloud-y secure email gateway for email security
• As many email domains as you like and need
• The right to download HCL Notes 11 client, augmented with the entitlement to run Domino applications beyond mail
• HCL Sametime Chat
• Web security and acceleration. Globally accelerated access to Webmail, including China network option

HCL Connections multi-tenant (find more details in the full service description)

You'll find complete details in the full service description

• Connections' Homepage
• Connections' Profiles
• Connections' Communities
  • Bookmarks
  • Wikis
  • Blogs
  • Forums
• Connections' Files
• Connections' Activities & Activities Plus
• Platform extensibility based on HCL Connections Customizer and our add-ons
• HCL Mobile Apps for Connections & Desktop Plugins
• HCL Docs
• HCL Connections Engagement Center
• HCL Sametime Chat
• Optional: Kudos Boards upgrade from Activities Plus
• Web security and acceleration. Globally accelerated access to Webmail, including China network option

SmartCloud-y secure email gateway based on Libraesva (find more details in the full service description)

You'll find complete details in the full service description

• Multi-tenant or dedicated email security gateway based on Libraesva
• Anti-spam
• Anti-virus
• URL sand boxing with threat prevention

What are we planning for SmartCloud-y after July 2020

As an HCL partner with experties on the entire portfolio we're actively working to bring even more services built on top of SmartCloud-y.

Our investigation targets are:

• HCL Volt as a service
• HCL DX Managed services (Application and Web Content Management at enterprise scale)
• OKTA Cloud Connector enablement to provide you seamless access to the platform beyond what we'll offer initially
• OKTA Cloud Identity as a Service managed as an extention to your SmartCloud-y contract
• Domino Application Server Managed

You need SmartCloud-y because it contains

• End to end expertise on all HCL Digital Solutions products: Domino, Connections, Sametime, DX and more by a single provider
• 10+ years of SmartCloud expertise: we know what you have and expect and we know how to give it to you
• Modern and future proof design: Kubernetes at the core enhanced with enterprise support, audit, monitoring.
• Care: we know a switch is a challenge, we have designed everything to help you with this, from seamless migration to detailed documentation
• Support: As MSP we provide Level 1 and 2 support, one stop to get all the answers
• Attention to cost: We optimized cost of everything, we built our system ground up so we can share with you the savings we realized
• High quality of service: We are implementing our first data-center in Germany, redundancy, speed and quick support are a given
• Web Security: We're serious about security. We partnered with CloudFlare to offer fast and secure service to you
• Identity for the next era: We believe Extended Enterprise is the present and future of IT. We built our platform to allow integrating to major cloud providers and to be friendly with your external collaborators and parties.